Your specialist may discuss estimated costs with you or refer you to the hospital administration team to obtain this. It is important that you contact the hospital to arrange an estimate of costs before your admission on 063770277 so that you can contact your insurance company for prior approval.

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Patients who are funding their surgery personally are required to pay for their surgery in full, at least 14 days prior to surgery.  Patients who have an excess on their insurance or a shortfall to pay on their policy must pay this directly to the hospital at least 14 days prior to surgery.

Payment can be made by: Bank Transfer, Eftpos ( please be aware of your banks daily limits), Credit Card (surcharge applies at rate of 1.75 %).   Please note that we do not accept Amex. 

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​Cost Estimates include surgeon fees, anaesthetist fees and hospital charges. The hospital fee is comprised of the following items:

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• Theatre fees ( based on time )

• Medical supplies

• Day Stay, Overnight, Multi-night Stays

• Services such as Physio & Occupational Therapy

• Implant ,Prosthesis  & Consumables Costs

 

Please remember that these will only be estimates. They may be higher or lower than the amount you are finally charged if your treatment has been more or less complex than “average”. Actual costs are charged on an ‘as-used’ basis and can vary significantly from patient to patient even for the same procedure.

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You will receive one invoice for your hospital stay.  The surgery fees do not include your surgical consultations in clinic in the lead up to surgery, or following surgery.  These are invoiced directly by the surgeon.​  Medical / Surgical specialists are independent and are not employees, or agents of Selina Sutherland Hospital. ​​​

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Payment Details

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Payments to Selina Sutherland Hospital can be made via bank transfer to:

 

Wairarapa Private Hospital OpCo Limited Partnership 

(Trading as Selina Sutherland Hospital )
Bank:  BNZ   

Account Number: 02-0644-0374382-000

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Please use the patients name and date of visit/ invoice number in the reference details.

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Or pay via Credit Card here:  (Coming Soon! - June/July 2025)  

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​Self Funded Patients

Self Funded patients should ensure they have received a written estimate of costs and have understood the terms and conditions of payment. 

 

Settlement of your Hospital account in full is required  at least 14 days prior to surgery.   For incidental items or additional charges that are incurred during your stay, you will be invoiced separately.  Invoices must be paid for within 7 days.   Any debt collection, legal or other costs incurred in the collection of outstanding amounts will also be payable by you, the debtor.

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Overseas residents who are choosing to have surgery with us will be asked to make a deposit upon booking the surgery.  Please discuss the details of this with our accounts team.

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Any variation to these terms will be at the discretion of Selina Sutherland Hospital management.​

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Insurance Patients

​Prior Approval for Surgery document from your insurer is required before we proceed with surgery if you have health insurance.  As part of the prior approval process, your insurer will want a cost estimate (unless the procedure is on contract with us as an affiliated or first choice provider - see below).  Please let our team know which company your insurance policy is with so that we can provide you with the correct documentation.   Once you obtain prior approval, please provide a copy of your Prior Approval document to our staff directly, or via email to :    hospitalmanager@selinasutherland.co.nz

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Insurance Policies can vary greatly between providers.  Some patients will have an excess or shortfall to pay related to their surgery. If there is shortfall in your insurance cover or your policy requires a co-payment, this is due at least 14 days prior to surgery.  Please discuss payment our accounts team.   

 

NIB Insurance - First Choice Network

We can deal directly with NIB Insurance to obtain your prior approval through our provider portal with NIB.

There are also large number of consultations, testing, in -rooms procedures and surgery that we can claim for directly on your behalf.  Please talk to our team about whether your care is covered under our agreement.  If not, we will happily assist you  through the approval request and claims process.

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Southern Cross  - Affiliated Provider

We have a direct relationship with Southern Cross  which allows us to seek prior approval (and claim for) for some consultations, testing and procedures and surgeries.  This is available for a range of Ophthalmology (Eye) services, Gynaecology Clinic Services, Orthopaedic Clinic Services and the following four surgeries: Cataract Surgery, Hip Replacement, Knee Replacement and Carpal Tunnel Surgery.  Please talk to our team about whether your care is covered under our agreement.  If not, we will happily assist you  through the approval request and claims process.

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ACC Patients

Surgery cannot go ahead without ACC approval, therefore we suggest that you confirm this with the hospital prior to admission. Pending dates for surgery are not confirmed until the funder (ACC) has notified the patient and hospital in writing and the hospital has notified the patient in writing of an actual date of surgery.

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If your surgery has been approved under an ACC elective contract there is no hospital charge to you.

 

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